Return Policy

Return Policy

Online purchases are eligible for STORE CREDIT ONLY if returned within 20 business days of receiving your order. After this timeframe, your item would not be eligible for return. 

What Cannot Be Returned?

  • Jewelry & Accessories
  • Due to hygiene reasons: bodysuits, swimwear, leggings
  • Any item discounted 30% off or more will be considered Final Sale
  • Gift Cards

Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, dog hair, cigarette smell or stains of any kind will be accepted. We do not offer exchanges.

Return Instructions

The customer is responsible for return shipping costs. Options are USPS, UPS, and FedEx. 

No return authorization is needed, simply ship your item to:

Saved By Lace

1015 Shady Oaks

Hamilton, TX 76531

After you ship us your item, email service@savedbylace.com to let us know it's on the way!

Please include the packing slip with your return. The packing slip will be included in your package when you first receive your order. If you have misplaced your packing slip, please email service@savedbylace.com.

Shoes must be returned in their original box and shipped back in an exterior, shipping box.

Once we receive your return, please allow 2-3 business days for us to process your return. Once processed, your store credit will be emailed to you.

Damaged Items

Damaged items must be reported within two days after receiving your order. Please email us at service@savedbylace.com and forward photos of any damage. Color variation of merchandise due to computer monitor resolutions, lighting and photography lenses are not qualified as damaged.